Questions parents ask

Not yet. NicoGO! is still in development and we haven't set a launch date. This store is a preview, so nothing is for sale and no payment is taken. Sign up and we'll keep you posted.

We're designing it for kids ages 5 and up. Final age guidance will be printed on the packaging after safety testing.

Yes. That's exactly who it's for. The pictures on the ball and the quick-start guide will give you an easy place to start, even if you've never played. You'll learn together.

We can't promise that, and we won't. NicoGO! is about getting outside together, a chance to build confidence, and having fun. Every kid grows at their own pace, and the best part is the time you spend playing together.

Safety comes first. The ball will go through applicable U.S. children's product safety testing before it's ever sold.

Here are our planned prices in US dollars (USD) and Canadian dollars (CAD):

• NicoGO! Ball: $29.97 USD / CA$42.97 CAD
• Training Kit: $44.97 USD / CA$64.97 CAD
• 2-Ball Training Kit: $64.97 USD / CA$93.97 CAD
• Family Pack: $99.97 USD / CA$143.97 CAD
• Coaching Kit: $219.97 USD / CA$315.97 CAD

Every purchase, including the ball on its own, comes with a 30-day free trial of our backyard drills app (coming). After the trial, the planned app price is $6.97/month USD or CA$9.97/month CAD until you cancel. Canadian orders are charged in CAD (planned). Shipping and taxes are calculated at checkout.

These are our planned prices and may be adjusted before we open for orders.

Every purchase comes with a 30-day free trial of the NicoGO! backyard drills app. The app is coming and still being built, with no launch date yet. We'll send a reminder email before your 30-day trial ends. After that, it's $6.97/monthCA$9.97/month until you cancel, with no refunds for partial months. You can cancel anytime, and you keep access until the end of the month you paid for. App trials are unlimited with any purchase, including for teams: one trial per unique email address and phone number. Your app trial keeps running even if you return a product. Buying as a gift? The trial code comes in the box, and we also email it to you. Either you or the person you gave it to can redeem it. It's still one trial per unique email address and phone number.

No. The dribble trainer and cones come only in a kit, together with the ball. Here's what each one includes:

• NicoGO! Ball: 1 ball (no dribble trainer or cones)
• Training Kit: 1 ball, 1 dribble trainer, 1 set of cones
• 2-Ball Training Kit: 2 balls, 1 dribble trainer, 1 set of cones
• Family Pack: 4 balls, 2 dribble trainers, 2 sets of cones
• Coaching Kit: 10 balls, 4 dribble trainers, 4 sets of cones

Every purchase also comes with the 30-day free app trial. Every order also comes with one ball pump with needle. The trainer design and the number, size and colors of cones in a set are still being worked out.

We ship to the United States and Canada. Shipping is calculated at checkout based on your location and order. Orders pack in 2-3 business days. Estimated delivery is 3-7 business days in the US and 7-14 in Canada. These are estimates, not guarantees. For orders shipped to Canada, duties, taxes and brokerage fees are the customer's responsibility. See Shipping & Returns.

You can return unused items within 30 days of delivery. If you change your mind, you pay the return shipping. If we sent the wrong item, or it arrived damaged or defective, we pay. Refunds go out within 5 business days of receiving your return. See Shipping & Returns.

Yes. Either the buyer or the gift recipient can start a return of unused items within 30 days of delivery. The refund goes to the original buyer, or to store credit if the buyer chooses. We don't offer gift receipts. Gift notes are welcome. Buying as a gift? The trial code comes in the box, and we also email it to you. Either you or the person you gave it to can redeem it. It's still one trial per unique email address and phone number.

On your first-ever return, you can choose store credit worth 110% of your refund amount instead of a refund to your original payment. The credit never expires. It has no fees and can't be cashed out, except where the law requires. This choice is available once per customer, so it can't be used again if your email address or phone number matches an earlier return. Canadian customers get their credit in Canadian dollars (CAD).

If something arrives damaged or missing, report it within 7 days of delivery with photos, and we'll replace it or refund you. If a package is lost, we'll check with the carrier, then replace it or refund you.

You can change or cancel an order before it ships. After it ships, please use our returns process.

Email [email protected] or use our contact page. We reply within 1 business day.

We're starting with soccer. Down the road, we'd love to explore other sports like baseball, volleyball, golf and basketball, but only if we can make them genuinely helpful. There are no dates. See Coming soon.